THE BC COLLECTION
Shipping & Returns Policy
Order Processing
Orders typically ship within 3–4 business days after purchase, excluding weekends and holidays. Some orders may ship sooner, depending on availability. Occasionally, processing may take longer. If a significant delay occurs, we will contact you. Processing time is separate from USPS delivery time.
Shipping Destinations
We currently ship only to the contiguous United States (the lower 48 states and Washington, D.C.). We do not currently ship to Alaska, Hawaii, U.S. territories, APO/FPO addresses, or international destinations.
Shipping Charges & Delivery
Shipping charges are calculated based on the total weight of your order and are displayed at checkout before purchase. Orders ship through USPS. Once your order ships, you will receive a shipping confirmation with tracking information. Delivery times are estimates and may vary based on destination and postal service conditions.
Returns & Exchanges
Because our shirts are prepared for individual orders, we do not accept returns or exchanges for changes of mind or sizes selected incorrectly by the customer. Please consult the size guide before placing your order. This policy does not limit any rights you may have under applicable law.
Damaged, Defective, or Incorrect Items
If your order arrives damaged, defective, or incorrect, please contact us within 14 days of delivery. Include your order number, a brief description of the problem, and clear photographs showing the issue. Once the issue has been reviewed and confirmed, you may choose a replacement at no additional cost or a refund to your original payment method. Please do not return merchandise without contacting us first. In most cases, a return will not be necessary. If we require a return, we will provide instructions and cover the return shipping cost.
Refunds
Approved refunds will be issued to the original payment method. The time it takes for a refund to appear depends on your payment provider or financial institution.
Contact Us
For questions about an order, shipping, returns, or refunds, contact The BC Collection at bradley@the-bc-collection.com. Please include your order number when contacting us about an existing purchase.