Overview

The BC Collection ("we," "us," or "our") respects your privacy. This Privacy Policy describes how information is collected, used, and shared when you visit our website, purchase our products, contact us, or choose to receive promotional emails.

Information We Collect

When you place an order, we may collect your name, email address, shipping and billing details, phone number (if provided), items purchased, order details, and messages you send us.

Payment details are processed by the payment provider(s) enabled at checkout. We do not need to receive or store your full payment card number to fulfill an order.

Our website and its service providers may automatically collect information such as IP address, device and browser information, pages visited, and cookie or similar technology data needed for site functionality, security, performance, and analytics features that may be enabled.

How We Use Information

We use information to process payments and orders; make, package, and ship shirts; send order confirmations and service updates; answer questions; handle problems or refund requests; maintain website security; comply with legal obligations; and operate and improve our business.

We may send emails about new T-shirt designs, special releases, and occasional promotions only when you choose to sign up. The checkout signup box is optional and is not preselected. You can unsubscribe using the link in promotional emails or by contacting us.

When We Share Information

We share information only as reasonably necessary to operate the store, such as with Squarespace (our website and commerce platform), payment processing providers available at checkout, shipping carriers (including USPS), and providers that help us send communications or operate our website. These providers may process information under their own privacy policies and applicable agreements.

We may also disclose information when required by law, to protect rights or prevent fraud, or in connection with a legitimate business transfer. We do not sell customer contact lists.

Cookies and Website Technology

Squarespace and integrated services may use cookies and similar technologies for essential functions, checkout, security, preferences, and website performance. Certain analytics or advertising technologies may be added in the future; if our practices materially change, we will update this policy and any applicable cookie choices or notices.

You can generally manage cookies through your browser settings. Disabling some cookies may affect shopping cart or checkout functionality.

Facebook, Instagram, and External Links

We may promote The BC Collection through Facebook, Instagram, trade shows, and other channels. Clicking links to external sites may subject you to those sites' separate privacy policies. Posting on or messaging us through a social media platform also involves that platform's own data practices.

Data Retention and Security

We keep information for as long as reasonably needed to fulfill orders, provide customer service, maintain business records, resolve disputes, and satisfy applicable legal or tax requirements. We use the security features and services provided by our commerce and payment platforms, but no internet service can guarantee absolute security.

Your Choices and Requests

You may ask us to update or correct your contact information, inquire about personal information we maintain, or request deletion where applicable law permits. Some records may need to be retained for order fulfillment, fraud prevention, or legal and accounting obligations.

You can opt out of promotional emails at any time without affecting necessary order-related messages. Privacy rights vary by state and may include additional access, correction, or deletion rights under applicable law.

Children’s Privacy

Our website is intended for a general audience and is not directed to children under 13. We do not knowingly collect personal information directly from children under 13. If you believe a child has provided information, please contact us.

Changes to This Policy

We may revise this policy when our business practices, services, or legal obligations change. The updated version will be posted on this page with a new effective date.

Contact Us

For questions about this Privacy Policy or your personal information, contact The BC Collection at bradley@the-bc-collection.com.